Dear Sir,

We wanted to let you know how pleased we were with the recent job you did installing our fence and my mother's fence across the street.  We were very impressed with the outstanding and professional job that was completed.  From the beginning, Mike did and excellent job as your representative.  He came out right away to give and estimate, made many follow-up phone calls with details and additional information, and was willing to e-mail and fax communications to speed the process up.  He understood our situation and worked out a fence plan that would best meet our needs.  His suggestions and recommendations were most helpful.

We understand the delay with the weather and permit and appreciate the additional fancy top pieces that you provided with the fence.  The crew that did the actual installation was great as well.  They were prompt and worked efficiently.  They were polite and courteous and had excellent craftsmanship skills.

We know that customers are quick to point out errors or complaints. We wanted you to know that we are "satisfied customers" who would highly recommend your company to our friends and neighbors.  Thank you for running a top-notch company and for hiring excellent employees.

Sincerely,
Judge Kullberg
Maryland